Returns and exchanges

If you and your child aren't satisfied with your purchase, we'd be happy to exchange the item or offer a refund.

Returns

Returns are accepted within 30 days of your purchase date. Please note that return shipping costs are your responsibility.

Sale items and gift cards are considered final sale and cannot be returned or exchanged.

Any item that is damaged or considered to not be in its original condition, worn, or used will not be eligible for a refund or exchange.

To start a return, please contact us at this link or by email at hello@sunnies-kids.com, making sure to include your name, order number, and reason for the return. Once we receive this information, we'll email you instructions on how to send your package back to us.

Items returned without a prior return request will not be accepted.

Exchanges

The simplest and fastest way to make an exchange is to return the item you received. Once the return is accepted, you can simply place a new order.

Refund

As soon as we receive and inspect your return, we'll let you know whether your refund has been approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Visit this link for more information.

For any other questions, feel free to contact us at this link or by email at hello@sunnies-kids.com